Getting started with accessibility
Things you can do to learn about accessibility.
Book an accessibility training session
The Government Digital Service (GDS) runs introductions to accessibility for people who work in public sector services.
Learn on your own
You can learn a lot through reading blogs and watching videos. There are some good resources online.
- Accessibility and me (GOV.UK blogs) - a series of interviews with people with access needs
- Dos and don'ts on designing for accessibility (GOV.UK blog) with GOV.UK posters about designing inclusive services
- GOV.UK accessibility blog
- Understanding disabilities and impairments: user profiles (GOV.UK) - a set of profiles highlighting common barriers users face when accessing digital services. Please share any accessibility user profiles for NHS services on our public Slack channel.
- Web accessibility perspectives (W3C) - a series of videos about how accessible design can help people with disabilities
Book a session in an accessibility lab
An accessibility lab will give you hands-on experience of some of the technologies that people use with online services. Some labs also have goggles that simulate visual impairments and headphones to simulate hearing loss.
Public sector organisations can book a visit to the GDS "empathy" lab. NHS Digital is setting up its own accessibility lab. We'll post details here when it's ready.
Try out assistive technologies
Get some understanding of how different technologies work. Use a screenreader, for example, and check how your web pages or other websites perform.
If you're not confident about doing this, book a session in an accessibility lab first.
Talk to other people with an interest in accessibility
Get in touch
If you’ve got a question about the NHS digital service manual or want to feedback, get in touch.
Updated: July 2019