Site map

• Home
• Accessibility
  • What all NHS services need to do about accessibility
  • How to make digital services accessible
  • Getting started with accessibility
  • New criteria in WCAG 2.2
  • Download accessibility posters
  • Product and delivery
  • User research
  • Content
  • Design
  • Development
  • Testing
• Standards and technology
  • NHS service standard
  • About the NHS service standard
  • 1. Understand users and their needs in the context of health and care
  • 2. and 3. Work towards solving a whole problem and provide a joined up experience
  • 4. Make the service simple to use
  • 5. Make sure everyone can use the service
  • 6. Create a team that includes multidisciplinary skills and perspectives
  • 7. Use agile ways of working
  • 8. Iterate and improve frequently
  • 9. Respect and protect users’ confidentiality and privacy
  • 10. Define what success looks like and be open about how your service is performing
  • 11. Choose the right tools and technology
  • 12. Make new source code open
  • 13. Use and contribute to open standards, common components and patterns
  • 14. Operate a reliable service
  • 15. Support a culture of care
  • 16. Make your service clinically safe
  • 17. Make your service interoperable
  • Technology
  • About technology
  • NHS login
  • Personal Demographics Service (PDS)
• Design system
  • Design principles
  • Production code
  • Prototyping
  • Styles
    • Colour
    • Focus state
    • Icons
    • Layout
    • Page template
    • Spacing
    • Typography
  • Components
    • Action link
    • Back link
    • Breadcrumbs
    • Buttons
    • Card
    • Care cards
    • Character count
    • Checkboxes
    • Contents list
    • Date input
    • Details
    • Do and Don't lists
    • Error message
    • Error summary
    • Expander
    • Fieldset
    • Footer
    • Header
    • Hint text
    • Images
    • Inset text
    • Pagination
    • Panel
    • Radios
    • Review date
    • Select
    • Skip link
    • Summary list
    • Table
    • Tabs
    • Tag
    • Task list
    • Text input
    • Textarea
    • Warning callout
  • Patterns
    • Ask users for their NHS number
    • A to Z
    • Complete multiple tasks
    • Confirmation page
    • Help users decide when and where to get care (care cards)
    • Mini-hub
    • Start page
    • Reassure users that information is up-to-date
    • Start page
• Content guide
  • Standard for creating health content
  • How we write
  • Voice and tone
  • Health literacy
  • A to Z of NHS health writing
  • Inclusive content
    • Age
    • Disabilities and conditions
    • Ethnicity, religion and nationality
    • Sex, gender and sexuality
    • Skin symptoms
  • Formatting
  • Punctuation
  • Numbers, measurements, dates and time
  • How to write good questions for forms
    • Understand the problem before you write your questions
    • Make sure you need each question
    • Consider the sensitivities around your questions
    • Use filter questions to route users
    • Get the questions into order
    • Think of the form as a conversation
    • Write the supporting content for your form
    • Test your questions
  • PDFs and other non-HTML documents
  • British Sign Language (BSL) quality assurance standard
• Community and contribution
  • Backlog of components and patterns
  • Feedback or share insights
  • Propose a component or pattern
  • Develop a component or pattern
  • Contribution criteria
  • Community resources
• What's new
  • Blog posts
  • Show and tells
  • Updates
• Accessibility statement
• Get in touch
• Cookie policy
• Service manual team
• Terms and conditions
• Your privacy

Updated: January 2025