What's new
Find out what's happening with the service manual.
Latest updates
May 2022
| Section | Update |
|---|---|
| Content style guide |
Added a new standard for creating health content, developed with NHS England Made minor tweaks to the standard based on feedback after publication Added a link to Hemingway Editor tool from the How we write page Removed a broken link from the Numbers, measurements, dates and time page |
| Other |
Removed old blog posts from point 1 in the NHS service standard and added recent posts Updated the service manual team page Updated the site map Removed the feedback survey from the home page, footer and several other pages |
Latest blog posts
Posts by the service manual team and community.
How a 20-year-old standard is still relevant today
Tero Väänänen says BS EN ISO 9241-210 remains a guiding star for human-centred design. It's the foundation to our own NHS service standard and the GOV.UK service standard.
A new role as Head of Design at NHSX
Kathryn Grace, Head of Design at NHSX (now part of the Transformation Directorate at NHS England), talks about leadership, design, a patient and carer's perspective, and the NHS digital service manual.
Latest show and tell
NHS digital service manual show and tell
We live-streamed the show and tell but the original video quality was not very good. This video has the presentation slides with the live audio.
The team talks about the redesign of the service manual, how to write good questions for forms, inclusive language, the beta service standard for health and the NHS Digital accessibility lab in Leeds. The NHS Leadership Academy also share a Wordpress theme based on the NHS.UK frontend library.