What's new

Find out what's happening with the service manual.

Latest updates

January 2021

Updates to the service manual in January 2021
Section Update
Content style guide

Updated the guidance on dates

Added more examples to the section on capitalisation

Added a new entry for "site map" and updated the entry for the NHS App in the A to Z of NHS health writing

Added more links between the A to Z of NHS health writing and the rest of the content style guide

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Latest blog posts

Posts by the service manual team and community.

10 ways the NHS digital service manual can help you

If you want to build easy-to-use digital health services that put people first, Adrian Smith explains why the NHS digital service manual is a great place to start

Building great digital services during a crisis

Lucy Ha, Product and Delivery Management Graduate, explains how the NHS digital service manual is helping organisations quickly build accessible, consistent digital products and services needed to respond to the coronavirus (COVID-19) pandemic

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Latest show and tell

NHS digital service manual show and tell

We live-streamed the show and tell but the original video quality was not very good. This video has the presentation slides with the live audio.

The team talks about the redesign of the service manual, how to write good questions for forms, inclusive language, the beta service standard for health and the NHS Digital accessibility lab in Leeds. The NHS Leadership Academy also share a Wordpress theme based on the NHS.UK frontend library.

See all show and tells