What's new

Find out what's happening with the service manual.

Latest updates

December 2021

Updates to the service manual in December 2021
Section Update
Accessibility guidance

New page where you can download accessibility posters, with 6 posters for different professions

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Latest blog posts

Posts by the service manual team and community.

Week 1: the latest from the NHS additional language support discovery

Catherine Reader, graduate product manager, publishes the 1st set of week notes about our discovery into the additional language support needs of people who struggle to read written English.

Encouraging a community to contribute to a design system

Co-authored by Henry Cookson (user research) and Tosin Balogun (interaction design), user centred design (UCD) trainees who worked on the service manual team.

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Latest show and tell

NHS digital service manual show and tell

We live-streamed the show and tell but the original video quality was not very good. This video has the presentation slides with the live audio.

The team talks about the redesign of the service manual, how to write good questions for forms, inclusive language, the beta service standard for health and the NHS Digital accessibility lab in Leeds. The NHS Leadership Academy also share a Wordpress theme based on the NHS.UK frontend library.

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