What's new

Find out what's happening with the service manual.

Latest updates

September 2020

Updates to the service manual in August 2020
Section Update
Content style guide

Added new entry for phone and phone numbers to A to Z of NHS health writing

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Latest blog posts

Posts by the service manual team and community.

Building great digital services during a crisis

Lucy Ha, Product and Delivery Management Graduate, explains how the NHS digital service manual is helping organisations quickly build accessible, consistent digital products and services needed to respond to the coronavirus (COVID-19) pandemic.

Making the NHS.UK focus state accessible (with help from GOV.UK)

The NHS is for everyone, so all NHS digital services need to be accessible to everyone. That's why the NHS digital service manual team recently made the NHS.UK frontend more accessible by redesigning the focus state styles — with help from the GOV.UK Design System team. Dave Hunter, designer, explains.

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Latest show and tell

NHS digital service manual show and tell

We live-streamed the show and tell but the original video quality was not very good. This video has the presentation slides with the live audio.

The team talks about the redesign of the service manual, how to write good questions for forms, inclusive language, the beta service standard for health and the NHS Digital accessibility lab in Leeds. The NHS Leadership Academy also share a Wordpress theme based on the NHS.UK frontend library.

See all show and tells