Find out what's happening with the service manual.
|Across the service manual|
|NHS service standard||
Added new paragraph on the page about the NHS service standard, under the heading "NHS services and the GOV.UK service standard"
Added new section in point 5: Make sure everyone can use the service to explain what we mean by inclusion and accessibility. Also added a reference to the 2018 accessibility regulations.
Clarified what we mean by "agile" in point 7. Use agile ways of working
Clarified what we mean by "iteration" for live teams in point 8. Iterate and improve frequently
Added information about privacy policies and data protection impact assessments (DPIAs) in point 9. Respect and protect users' confidentiality and privacy
Brought all guidance on captions together in the images component
Brought the images component example into line with the accessibility guidance on using alt-text for images in content
Latest blog posts
Posts by the service manual team and community.
Co-authored by Henry Cookson (user research) and Tosin Balogun (interaction design), user centred design (UCD) trainees who worked on the service manual team.
If you want to build easy-to-use digital health services that put people first, Adrian Smith explains why the NHS digital service manual is a great place to start
Latest show and tell
NHS digital service manual show and tell
We live-streamed the show and tell but the original video quality was not very good. This video has the presentation slides with the live audio.
The team talks about the redesign of the service manual, how to write good questions for forms, inclusive language, the beta service standard for health and the NHS Digital accessibility lab in Leeds. The NHS Leadership Academy also share a Wordpress theme based on the NHS.UK frontend library.