What's new

Find out what's happening with the service manual.

Latest updates

June 2021

Updates to the service manual in June 2021
Accessibility guidance

Updated guidance on length of alt-text in using alternative text for images in content

Content style guide

New section: Make content about skin symptoms more inclusive

New entries in the A to Z of NHS health writing for: black skin, brown skin, redness, skin colour changes, white skin

Some guidance on writing about skin colour in the section on Race, ethnicity, religion and nationality on the Inclusive language page

Updated entries in the A to Z of NHS health writing on immunisation, jab, vaccine, and vaccination

New entries in the A to Z for GP online services and ID

See all updates

Latest blog posts

Posts by the service manual team and community.

Encouraging a community to contribute to a design system

Co-authored by Henry Cookson (user research) and Tosin Balogun (interaction design), user centred design (UCD) trainees who worked on the service manual team.

10 ways the NHS digital service manual can help you

If you want to build easy-to-use digital health services that put people first, Adrian Smith explains why the NHS digital service manual is a great place to start

See all blog posts

Latest show and tell

NHS digital service manual show and tell

We live-streamed the show and tell but the original video quality was not very good. This video has the presentation slides with the live audio.

The team talks about the redesign of the service manual, how to write good questions for forms, inclusive language, the beta service standard for health and the NHS Digital accessibility lab in Leeds. The NHS Leadership Academy also share a Wordpress theme based on the NHS.UK frontend library.

See all show and tells