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What's new

Find out what's happening with the service manual.

Latest updates

February 2020

Updates to the service manual in February 2020
Section Update
Content style guide

Updated guidance on sex and intersex on the Inclusive language page

Clarified guidance on temperature on the A to Z of NHS health writing page and in the measurements section on the Numbers, measurements, dates and time page

Updated presentation of examples on the Numbers, measurement, dates and time page

Amended wording of links on design example boxes across the design system

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Latest blog posts

Posts by the service manual team and community.

Making digital services more inclusive

Published on: 7 January 2020

NHS digital transformation blog

The NHS digital service manual helps teams make their services more respectful and inclusive. But it’s not always easy to get it right as Sara Wilcox, the content designer on the team, explains.

How to write good questions

Published on: 21 November 2019

NHS digital transformation blog

The NHS digital service manual team has published some new forms guidance that will help digital health teams design better forms and transactional services. Content designer Sara Wilcox explains how and why it was done.

See all blog posts

Latest show and tell

Watch the team talk about the work behind the service manual.

Next public show and tell

We're holding our next show and tell on Thursday 13 February. Register via Eventbrite.

Last show and tell

NHS digital service manual show and tell

Recorded on: 18 July 2019

The team talks about accessibility guidance, improvements to the NHS website and community contributions for the digital service manual.

See all show and tells